The SilverStar Agency Difference-A Piece of Mind!
SilverStar's Mission
At SilverStar Agency, our top priority is ensuring the safety and security of our clients while maintaining a customer-friendly atmosphere. We aim to enhance patron safety within our areas of operation. We will be the "CURE" for any safety issues.
Our Shoulder Patch
Our patch was carefully designed, and it is unique to our company. The Founder and Chief was born and raised in Albany, New York, the longest continuously chartered city in the United States, hence, the colors of blue and gold. We never forget where we come from. The SilverStar Agency is based out of Portland, Tennessee, hence the purple color behind the knight. Purple is also used as a color of peace, and it is said to be the color of the ancient Praetorian Guard. The Silver-Encased Knight (historically, knights typically protect people and property) is caped in light blue (also used as a color of peace) -- the color of our officers' uniform shirt. In addition, the knight stands in front of the colors, as he is protecting them and keeping the peace. In the top right corner of the shield is the Three Stars of Tennessee, representing the east, middle, and west regions. We are proud to be licensed by the State of Tennessee. Of course, under all else, is the Silver Star, supporting the mission.
Our Values
When you view our services, whether armed, unarmed, or non-certified customer service agents, know and understand that you will receive the best service available when you choose the SilverStar Agency. We understand that you could have chosen anyone; however, you chose us. We will make you proud that you did! Our product is our people and our service, and we will stand by our pledge to you. It is our hopes that we will be the CURE for your protective service needs.
- Courtesy - We will always be courteous to our clients, client staff, and client customers/patrons, even when taking enforcement action becomes necessary.
- Uniformity - We will treat everyone in a uniform manner, and as we wish to be treated, regardless of the environment to which we are assigned. Whether in a warehouse, a retail store, a corporate office, or traffic/access control point, one will always know what to expect of a SilverStar Security Officer. "Same way - all day - every day!"
- Respect - We will address all with whom we have business in an ethical manner. Such includes the customers/patrons of the client.
- Excellence - We will always strive to provide our clients with excellent service.
Now offering Tennessee State Certification Classes
Unarmed Initial and refresher, Dallas's Law, and more!